TERMS AND CONDITIONS: WWW.JEXPORT.CO

1. THE INTERNET PLATFORM WWW.JEXPORT.CO

1.1. The internet platform www.jexport.co consists of an internet site (hereinafter, the « Platform ») managed by Tech4Good CI SAS, a simplified joint stock company under Ivorian law, with a share capital of ten million (10,000 000) CFA Francs, whose registered office is at Regus Abidjan Plateau, Immeuble XL - 6th and 7th floor, Corner Rue du Dr. Crozet and Boulevard de la République, 01 BP 2785 ABIDJAN 0157, Abidjan, Cote d'Ivoire, registered at Abidjan Trade and Credit Register under number [in progress] (hereinafter, the « Company »).

1.2. The purpose of the Platform is to connect natural or legal persons in their capacity as customers (hereinafter, the « Customers ») and professionals in the transport of goods sector (in particular any operator providing delivery services of goods of which the postal operator, national or international integrators, urban or interurban racing companies, specialized express companies, local or regional carriers and relay point companies, hereinafter referred to as the « Carriers ») with a view to provision of delivery services by Carriers to Customers (hereinafter, the « Delivery Services ») In accordance with the [appropriate order placed by the Customers directly or by the Company on behalf of the Customers for its connection services (hereinafter the « Connection Services »).

1.3. In terms of functionality, the Platform allows Customers to create a customer account, compare, reserve, pay or mandate the Company to order, reserve and pay for Delivery Services, monitor the execution of a Delivery Service, make a complaint if necessary, update your data. It allows Carriers to create a carrier account, formulate their Delivery Services offer, provide information and modify information relating to the execution of the Delivery Service in order to allow its monitoring, update its data, transmit its conditions. general terms and conditions of sale of its Delivery Services (hereinafter, the « Specific Conditions of the Carrier »).

2. PURPOSE AND APPLICATION OF THE GENERAL CONDITIONS OF USE

2.1. The purpose of these general conditions is to define the general terms and conditions of use of the Platform by Customers allowing access to Delivery Services and Connection Services (hereinafter, the « General Conditions of Use ») And govern the relations between the Company operating the Platform and the Customers.

2.2. The General Conditions of Use are supplemented by the Specific Conditions of the Carrier and apply to Delivery Services.

2.3. The Company reserves the right to modify these General Conditions of Use at any time, without notice, it being understood that such modifications will not be applicable to orders previously accepted by the Company in the name and on behalf of the Carriers.

3. ACCESS TO CONNECTION SERVICES AND DELIVERY SERVICES

3.1. Internet connection : The use of the Connection Services and the Delivery Services requires an internet connection and a compatible browser. The Customer takes care of subscribing to a sufficient internet connection and the use of compatible equipment in order to be able to access the Platform.

3.2. Creation of a customer account : Access to the Platform is free. However, any order for a Delivery Service requires the creation of a Customer account in their name (hereinafter, the « Account ») giving them access to a personal space (« Sender Customer Space ») allowing the use of any Connection Service and the ordering of any Delivery Services.

To this end, Customers register on the Platform by indicating all the information required on the dedicated form available on the registration page necessary for their identification and the invoicing of the Delivery Services selected by them. They must provide all the information marked as mandatory and ensure that it is constantly up to date.

Any incomplete registration will not be validated and the Customer will not be able to access the Platform in order to finalize his order.

Upon receipt of the duly completed form, the Company via the Platform transmits to the Customers or to the Carrier a username and a password, which can be modified at any time by itself. To this end, it is expressly recommended to change the password regularly. The Customer and the Carrier are also responsible for maintaining the confidentiality of their username and password. They must immediately contact the Company at the contact details available on the Platform as soon as they notice fraudulent use of their Account and recognize the Company's right to take all appropriate measures, without prejudice to the rights and obligations payable by Customers and Carriers. in accordance with the law.

3.3. Quality to open an Account : The Platform, the Connection Services and the Delivery Services are only accessible to any legal person having full legal capacity to engage under the General Conditions of Use and acting by the intermediary of a natural person having the powers to contract in the name and on behalf of the legal person.

4. ORDERING DELIVERY AND CONNECTION SERVICES

4.1. Prerequisite : The order of Delivery Services and Connection Services by the Customer is reserved for Customers who have read prior to said order and accepted in one click these General Conditions of Use in their entirety, as well as the Conditions Specific of the Carrier specific to each of the aforementioned Services.

4.2. Any order for Delivery Services and Connection Services by a Customer must necessarily include the following information:

  • surname, first name and contact details of the Client;
  • the departure and destination addresses for the Delivery;
  • the desired delivery method;
  • an exhaustive list of products to be transported; and
  • more generally, all information required by the Carrier and necessary for the provision of Delivery Services.

4.4. Upon receipt of the order for Delivery Services duly formulated by the Customer on the Platform and the selection of the chosen Carrier, the Company communicates to the Customer, for information and for validation, an estimate of the cost of the Delivery Service.

4.5. The Customer must then indicate his approval by validating the details of the order by checking the box provided for this purpose on the online order form to finalize his order or by confirming his order orally by telephone with the Company's customer service.

4.5. Le Client devra alors marquer son approbation par la validation des détails de la commande en cochant la case prévue à cet effet sur le formulaire de commande en ligne pour finaliser sa commande ou en confirmant oralement sa commande par téléphone auprès du service client de la Société.

4.6. By validating the order for Delivery Services and Connection Services, the Customer will indicate the terms of payment for his order.

4.7. The order for Delivery Services and Connection Services is only validated after payment of the price of Delivery Services and Connection Services and confirmation of an electronic reservation. Upon validation of the order, an email notification that the request has been taken into account and transmitted to the Carrier selected for the provision of Delivery Services and Connection Services, is sent to the Customer by the Company (hereinafter, the « Validation Email »).

4.8. Proof of the Order : barring a manifest error on the part of the Company, the data provided by the Customer in the context of the use of the Platform and which are stored in the information system of the Company or the Carriers will constitute proof. the orders placed and the terms and conditions of the provision by the Company of the Connection Services and by the Carriers of the Delivery Services.

5. CUSTOMER CANCELLATION AND MODIFICATION CONDITIONS

5.1. The Customer has the option of modifying or canceling the order for Delivery Services. However, any cancellation or modification of an order must be made by the Customer in accordance with the Specific Conditions of the Carrier.

6. PROVISIONS IN CASE OF CANCELLATION OF THE TAKING IN CHARGE OF THE CUSTOMER'S ORDER BY THE CARRIER

6.1. The Customers acknowledge that the Carriers have the option of canceling the taking charge of the order formulated under the conditions provided for this purpose by the Specific Conditions of the Carrier.

6.2. In the event of such an event occurring, the Company will make its best efforts to offer a new Carrier under the same financial conditions as those agreed upon when ordering.

6.3. In the event that the Company is not able to offer a Carrier under the same financial conditions and / or within the same deadlines, the Customer may at his discretion, confirm the new financial conditions or cancel his order free of charge or agree to another period of taking charge of his order.

6.4. If the Customer wishes to modify his order, he will do so on the Platform before the payment is settled.

7. TRANSPORT AND DELIVERY

7.1. The Customer's Shipment will be deposited at the product pick-up location on the dates and times agreed with the Carrier when ordering the Delivery Services on the Platform.

7.2. It is up to the Customer, under his sole responsibility, to ensure that:

  • the products are made available to the Carrier on arrival at the collection point, packaged and prepared in the safety conditions necessary for their transport, according to their characteristics;
  • all the information required to allow the carrier to provide the Delivery Services ordered has been entered correctly, completely and effectively.

7.3. In this regard, the Customer is expressly informed and accepts that the Carrier reserves the right not to proceed with the provision of Delivery Services or to withhold the Shipment in its warehouse, without the Customer being able to claim any compensation:

  • in the event of inaccurate information on the characteristics of the delivery, in particular the nature and total number of products, the dimensions and weight of the Shipment, the shipping address and destination;
  • if the delivery conditions entail too great a risk for the safety and condition of the products;
  • if the products are not packaged in accordance with the applicable standards in the matter and / or in such a way as to ensure handling and movement without risk for its integrity, but also for the safety of transport personnel, it being understood that the words "Top / Low ”or“ Fragile ”on the packaging are not taken into account by the Carriers;
  • if the products to be transported are not available at the times and places chosen by the Customer when booking;
  • if the detention, even temporary, or the transport of the products is of such a nature as to constitute an offense or a crime or of such a nature as to engage its responsibility vis-à-vis third persons.

7.4. In the event of refusal by the Carrier to proceed with the provision of Delivery Services or withholding the Shipment in its warehouse, its recovery will be the responsibility of the Customer. Any error on the part of the Customer on the weight and / or size of the package constituting an underestimation of the actual weight and / or dimension will be subsequently re-invoiced to the Customer on the basis of the Carrier's documents. In the event of an error on the part of the Customer resulting in an overstatement of the weight and / or size of the package, however, the Company shall be retained. Finally, the Company reserves the right to refuse access to the Platform to a Client in the event of repeated incorrect declarations on the dimensions and weight of the Shipments, without notice.

7.5. The Carrier will provide the Delivery Services only in accordance with the indications and instructions specified in the order for the Delivery Services as well as the General Conditions Specific to the Carrier.

7.6. It is already understood between the Company and the Customer that in the case of Shipments destined for abroad, the information relating to the times for the completion of the Carrier's Delivery Services includes average customs clearance times. The person responsible for any additional delays due to a longer customs clearance will be allocated between the Carrier, the Company and the Customer according to the Incoterm chosen for the transport operation.

8. COMMUNICATION AND PROTECTION OF PERSONAL DATA

8.1. Processing of personal data:

8.1.1. As part of the use of the Platform, Customers and Carriers may be required to communicate personal data to the Company via the forms. The information collected by the Company in this context is subject to computer processing intended for the implementation of the Connection Services or Delivery Services, in particular the identification data of the Customer and the information necessary for the provision of said Services. The person responsible for processing this personal data is the Company as the operator of the Platform. The Company carries out this data processing in a fair manner, respecting the confidentiality and the rights of Customers and Carriers in accordance with the legal provisions in force.

8.1.2. Customers and Carriers have with regard to all this personal data collected or generated beforehand, during or following this processing, a right of opposition, access, rectification and deletion.

8.1.3. The Company collects the information communicated on the Platform with a view to providing its Connection Services to Customers and Carriers. These personal data are used by the Company to get to know Customers and Carriers better, to allow them access to the Platform, to the services offered and recorded in the files of the Company which may, in particular, use them to address commercial offers likely to interest the Customer and the Carrier. In this context,the Customer and the Carrier agree to receive by email or sms any newsletter or promotional offers from the Company and have the option to unsubscribe at any time by clicking on the link provided for this purpose at the bottom of each letter or at the end of each text message or by sending a written request to the Company at the address indicated on the Platform.

8.1.4. The Company does not collect any personal data concerning Customers and Carriers without their knowledge or without their prior consent. Only personal information provided voluntarily is collected and the Company undertakes to keep this communicated data under optimal security conditions. The retention time of this data is proportional to the purposes for which it was communicated to the Company.

8.2. Non-personal data: The sole purpose of non-personal data and cookies is to improve user knowledge. This information does not in any way allow them to be identified but can help the Company to establish statistics on the frequentation or more generally the use of the Platform in order to improve the content and adapt it to the needs and expectations of Customers and Carriers. The Company may obtain information during browsing which can under no circumstances be associated with a person, in particular the following data: origin of connections (access providers), IP address, type and version of the browser used or even of non-nominative information on your sector of activity, your level of experience, your remuneration, etc.

8.3. Cookies: The Company is also likely to store cookie files on the user's hard drive. The retention period for this information does not exceed one year. The data relating to your browsing on the Platform makes it possible to generate statistics in order to know the most and least visited pages, the preferred routes, the activity levels by day of the week and by time of day, etc. and are not exploited by name. The user can configure his browser software in order to oppose the recording of cookie files on his computer and check or modify the processing of cookie files.

8.4. Hypertext links: The Platform may offer links to other sites or other Internet sources. The Company cannot control these sites and these external sources. These links which are provided "as is" to the user are provided for convenience only. The Company can neither verify nor approve these external sources and could not be held responsible for the provision of these links allowing access to these sites and external sources, and nor incur any responsibility for the content, advertising, products, services or any other data or information available on or from these sites and external sources. This applies without restriction to the sites through which the Customer and the Carrier can order packaging, under their responsibility.

9. PAYMENT OF THE PRICE OF DELIVERY SERVICES AND CONNECTION SERVICES BY THE CUSTOMER

9.1. Price of Delivery Services and Connection Services: The description of the Delivery Services offered by the Carriers on the Platform specifies, for each of the Delivery Services, the services included in the price sent to the Customer in the Company which is made up of the price of the Delivery Services due to the Carrier and the price of Company Matching Services. The prices of the services indicated with the mention TTC are understood all taxes, fees and service costs relating thereto included. The costs and service charges correspond to the costs related to the Delivery Services ordered by the Customer, borne by the Carriers and in particular the indirect taxes (VAT and other similar taxes) and the other costs necessary for the processing of the Customers' orders.
The prices of the Delivery Services offered by the Carriers and appearing on the Platform may, at the request of the Carriers, be modified at any time, without notice. These changes will apply immediately, but will not affect the services already paid for.

9.2. Costs in addition to the price of the Delivery Services: In general, and unless expressly stated otherwise, are not included in the Price of Delivery Services, any service not expressly included in the Order Validation Email. In particular, for Shipments to international destinations, the duties and taxes relating to customs clearance procedures are not included in the price of the Delivery Services presented, nor any costs invoiced by the parties in charge of customs clearance as well as in particular , the possible costs below: the possible costs of transfer to the scanner, the penalties for parking at the quay (port warehousing; demurrage; customs deposit; transfer and possible stays at the security park, etc.), Heavy TC costs,trailer and / or container detention costs beyond the time allotted by mutual agreement between the Customer and the Carrier, container unloading costs at destination, VAT on container delivery (if applied), import / export, any other costs incurred by the Carrier. The aforementioned costs will be invoiced separately by the Transport after prior agreement of the Customer in accordance with the Specific Conditions of the Carrier.

9.3. Payment: The immediate payment methods available to Customers are payment by bank transfer or in cash which are made when ordering.
In the event that the payment turns out to be irregular, incomplete or non-existent, for a reason attributable to the Customer, the order for the Services will be canceled, the resulting costs being borne by the Customer, a civil and / or criminal action which may, if applicable , be undertaken against it under the conditions provided for by the law applicable to these General Conditions of Use. In such a case, the Company also reserves the right, without notice, to deactivate the Account and close the relevant Sender Customer Area.

9.4. Invoicing: The invoice corresponding to the Delivery Services ordered by the Customer includes and shows separately the amount of the Delivery Services due to the Carrier and that of the Connection Services due to the Company as well as any costs and disbursements incurred by the Company. .
In fact, the Company makes the payment of the transport expenses relating to the selected Delivery Services in the name of the Customer and on his behalf. These expenses are entered in the accounts of the Company in transit accounts.
The detailed invoice is issued by the Company and its payment by the Customer is made in accordance with the provisions of these General Conditions of Use above.

10. CLAIMS

Submission of a complaint: When the provision of the Delivery Service has been completed, any complaint concerning said Delivery Services must be sent by the Customer to the Company as soon as possible and no later than seven (7) calendar days after the date. of the delivery made by the selected Carrier by e-mail, to the following address: support@jexport.co, accompanied by the supporting documents. The Company will forward any complaint to the Carrier, which is solely responsible for the provision of Delivery Services. Otherwise, each delivery made will be considered accepted without reservation and will prevent any subsequent claim. No complaint exempts the Customer from paying for the Delivery Service and the Connection Service ordered.

11. COMMITMENTS AND RESPONSIBILITIES

11.1. Carriers registered on the Platform are subject to verification by the Company of their identities, references and skills.

11.2. The Company's control is limited exclusively to the control of the actual existence of the following documents: the trade register, the Carrier's tax declaration of existence, code sheet, customs agreement, or any other equivalent documents in its country of 'registration.

11.3. In any event, in the absence of any link of subordination or subcontracting between the Company and the Carriers who remain independent service providers, the Company cannot be held responsible for the quality of the service provided by a Carrier, nor whether or not it complies with the purpose of the Delivery Services ordered.

11.4. The Company undertakes to provide the Connection Services with diligence and according to the rules of the art, it being specified that it weighs on it an obligation of means, to the exclusion of any obligation of result, which the Customer hereby expressly acknowledges and accepts.

11.5. The Company acts exclusively as a provider of the Connection Service between the Customer and the Carrier. As such, and subject to the service of issuing invoices made in the name and on behalf of the Carriers, its intervention and its responsibility are limited to the provision to the Customers and the Carriers of the tools and technical means enabling them to enter into a relationship for the purposes of purchasing and / or selling Delivery Services through the Platform.

11.6. The Company acts in its own name and does not pass any legal act in the name and on behalf of Customers or Carriers, who contract directly with each other. Consequently, Customers are expressly informed that the issuance of any invoice for the performance of a service by a Carrier will be issued by said Carrier, without the intervention of the Company, which can only be requested for of the services sold by it.

11.7. Since the Company is a third party to the contracts concluded between the Customers and the Carriers, it cannot under any circumstances be held liable for any difficulties that may arise during the conclusion or execution of these contracts, nor be a party to any possible litigation that it is between a Customer and a Carrier concerning in particular the Delivery Services, guarantees, declarations and any other obligations whatsoever to which the Customer or the Carrier would be held in their respective capacities.

11.8. In particular, the Customers expressly recognize and accept that the conditions of compensation for loss and damage of the products are determined exclusively between the Customer and the Carrier in accordance with the Specific Conditions of the Carrier. The Company cannot be held responsible in this area.

11.9. However, in a permanent concern to improve the quality of the Connection Services and Delivery Services, the Company invites Customers to send it all comments and useful information.

11.10. The Company undertakes to carry out regular checks in order to verify the functioning and accessibility of the Platform. As such, the Company reserves the right to temporarily interrupt access to the Platform for maintenance reasons. Likewise, the Company cannot be held responsible for any temporary difficulties or impossibilities of access to the Platform which may have originated from circumstances outside it, force majeure, or which may be due to disruptions to the telecommunications networks.

11.11. The Company does not guarantee Customers that the Delivery Services and the Connection Services, subject to constant research to improve performance and progress in particular, will be:

  • completely free from anomalies, errors, bugs, vices, defects or malfunctions attributable to third-party software whether or not these are incorporated into the Platform or supplied with it;
  • nor that those can be corrected, that the Platform will operate without interruption or failures, nor that it is compatible with a particular hardware or configuration;
  • the Delivery Services, being standard and in no way offered for the sole intention of a given Customer according to his own personal constraints, will specifically meet his needs and expectations; and
  • continuously offered on the Platform or that it will be permanently accessible.

11.12. The Company declines all responsibility with regard to the provisions of article 11.11.

11.13. The Company will use all the means at its disposal to ensure the reliability of the Platform and the confidentiality of the data present on the latter and cannot be held responsible, whether criminally or civilly, in the event of a breach of this confidentiality resulting in particular a technical difficulty or an attack by a hacker. Likewise, the Company cannot be held liable in the event of direct and / or indirect damage or foreseeable or unforeseeable damage resulting from the use of the Platform or the total or partial impossibility of accessing it.

11.14. Even if the greatest care is taken in compiling and making available the data and offers provided by the referenced Carriers, this information is given to you only as an indication.

11.15. In general, the Company only offers the various offers of Delivery Services provided by and under the sole responsibility of the Carriers listed on the Platform. The offers which are transmitted are not exhaustive of all the offers available from the Carriers and come from the data sent to the Company by the referenced Carriers.

11.16. The offers of the Carriers offered on the Platform appear under the sole responsibility of the Carriers who guarantee the Company against any complaint and any recourse from any natural or legal person who considers himself aggrieved by the publication and / or the content of the offers, and / or their execution.

11.17. In the event that the Customer places his order directly with the Carrier, the conclusion of the contract of his choice relating to the Delivery Services offered by the Carriers on the Platform and their execution by the Carriers, is carried out directly with the Carriers and under their sole responsibility.

11.18. Dans l'hypothèse où la commande du Client est passée par la Société (mandatée à cet effet par le Client), au nom et pour son compte, selon ses instructions, auprès du Transporteur sélectionné par le Client, la Société fera ses meilleurs efforts afin de faire exécuter par le Transporteur la commande du Client sous la seule responsabilité du Transporteur.

11.19. Under no circumstances can the Company be held responsible for the choice of the Carrier made by the Customer, or for the Delivery Service offered by the Carrier.

11.20. In any case, the Company can not be held responsible for errors made in the information communicated by the Customer (his identity, that of the sender or any other information necessary for the realization of the Ordered Delivery Service), which you transmit to us under its sole responsibility.

11.21. Under no circumstances can the Company be held responsible for the non-performance or improper performance of all or part of the Delivery Services, which is attributable either to the Customer's fault, or to the unforeseeable and insurmountable fact of a third party foreign to said Services, or in a case of force majeure.

11.22. Under no circumstances can the Company be held liable for the performance of the Delivery Services offered on the Platform, only that of the Carrier may be sought.

11.23. The Company cannot in any case be held responsible for the effective date of collection (which may be different from the scheduled collection date) of the Shipment, as well as the actual delivery date and any delay caused. . These elements remain the sole and entire responsibility of the Carrier.

12. UPDATE OF THE PLATFORM

The Company reserves the right to correct any errors present on the Platform, as soon as they are brought to its attention and, more generally, the right to modify, at any time and without notice, all or part of the Platform and its content, without its liability being thereby incurred by the Customer or the Carriers.

13. OBLIGATIONS OF CUSTOMERS AND CARRIERS

13.1. Commitments: Without prejudice to the other obligations provided for herein, Customers and Carriers undertake to respect the following obligations:

  • users undertake, in their use of the Delivery Services and the Connection Services, to comply with the laws and regulations in force in Côte d 'Ivoire and, where applicable, in their countries of residence, and not to wear infringement of the rights of third parties or of public order.
  • Users acknowledge having read on the Platform the characteristics and constraints, in particular technical, of all the Delivery Services and the Connection Services for which they are solely responsible for their use.
  • In particular, they are solely responsible for the relationships they may establish with other users and for the information they communicate to them regarding the review of the Delivery Services. It is up to them to exercise the appropriate prudence and discernment in these relations and communication and to respect the usual rules of politeness and courtesy in their exchanges with other users.
  • users undertake to provide the Company with all the information necessary for the proper performance of the Delivery Services and the Connection Services. They undertake to ensure that this information is accurate, up to date, sincere and not vitiated by any misleading nature.
  • More generally, users undertake to actively cooperate with the Company for the proper execution of these terms and conditions. Users must take the necessary measures to save by their own means the information in their Personal Space that they deem necessary, of which no copy will be provided to them.
  • Users are informed and accept that the implementation of the Delivery Services and the Connection Services require that they be connected to the internet and that the quality of the Connection Services depends directly on this connection, of which they are the only ones. responsible.

13.2. Prohibited behaviors:

13.2.1. It is strictly forbidden to use the Delivery Services and the Connection Services for the following purposes:

  • the exercise of activities that are illegal, fraudulent or infringe the rights or safety of third parties,
  • breach of public order or violation of the laws and regulations in force,
  • intrusion into a third party's computer system or any activity likely to harm, control, interfere with or intercept all or part of a third party's computer system, violating its integrity or security,
  • sending unsolicited emails and / or prospecting or commercial solicitation,
  • manipulations intended to improve the referencing of a third-party site,
  • aid or incitement, in any form and in any way whatsoever, to one or more of the acts and activities described above,
  • and more generally any practice diverting the Services for purposes other than those for which they were designed.

13.2.2. It is prohibited on the Platform to:

  • copy and / or divert for their own purposes or those of third parties the concept, technologies or any other element of the Company's Platform;
  • defame, abuse, harass, stalk, threaten or violate individual rights;
  • post, display, download, distribute or disseminate any inappropriate, vulgar, defamatory, obscene, indecent or illegal material, name, material or personal information;
  • download files that contain software or other material protected by intellectual property laws;
  • download or distribute files that contain viruses, corrupted files or any other similar software or program that may damage the operation of the Platform or a computer;
  • falsify or remove any copyright, legal or other appropriate notices or proprietary designations or labels regarding the origin or source of any software or other material contained in a file that is downloaded;
  • violate any code of conduct or other guidelines, which may be applicable for or to a particular service;
  • violate the laws or regulations applicable for the moment in force in or outside Côte d'Ivoire;
  • infringe any of the terms and conditions of these General Conditions of Use;

13.2.3. The following are also strictly prohibited:

  • any behavior likely to interrupt, suspend, slow down or prevent the continuity of the Connection Services,
  • any intrusions or attempted intrusions into the Company's systems,
  • any misappropriation of the Platform's system resources,
  • all actions likely to impose a disproportionate burden on the latter's infrastructure,
  • any breaches of security and authentication measures,
  • all acts likely to infringe the financial, commercial or moral rights and interests of the Company or of the users of its Platform,
  • any act of coinage, sale or concession of all or part of access to the Services or to the Platform, as well as to the information hosted and / or shared there.

14. SANCTIONS FOR BREACH

14.1. In the event of a breach of any of the provisions of these General Conditions of Use or more generally of a breach of the laws and regulations in force by a Customer or a Carrier, the Company reserves the right to take any appropriate measure and in particular of:

  • suspend, delete or prevent access to the Connection Services by the Customer or the Carrier, author of the breach or offense, or having participated in it,
  • delete any content posted on the Platform,
  • publish on the Platform any information message that the Company deems useful,
  • notify any authority concerned,
  • initiate any legal action.

14.2. In the event that any Client or Carrier fails to comply with an essential obligation arising from these General Conditions of Use, the Company reserves the right to terminate its access to all or part of the Connection Services.

15. PROTECTION OF THE INTELLECTUAL PROPERTY RIGHTS OF THE COMPANY

15.1. The Platform itself as well as the data, systems, software, infrastructures, databases, content on the Platform whatever their nature, in particular texts, images, visuals, music, logos, brands, graphics, photographs constitute works protected by intellectual property rights. The Company only grants Customers and Carriers an authorization to view its content on a personal and private basis. Private printing is only authorized for the exclusive use of the copyist to the exclusion of any other use, distribution or communication. The information on the Platform is intended for strictly personal use and may not be reproduced, communicated to third parties, used in whole or in part, for commercial purposes or not,or even be used for the production of derivative works.

15.2. Thus, any reproduction, representation, publication, transmission or more generally any unauthorized use of all or part of the Platform and the information appearing therein engages the responsibility of the offender and is likely to lead to legal proceedings, both criminal and civil, to against you, in particular for counterfeiting.

16. COMMERCIAL REFERENCES

Customers and Carriers expressly authorize the Company to cite them and to use their name, brand or logo, where appropriate, as commercial references, in any medium and in any form whatsoever, for the duration of the period. of their registration on the Platform and beyond, for a period of three (3) years without any financial compensation.

17. DURATION OF REGISTRATION, UNSUBSCRIPTION

17.1. Registration on the Platform is for an indefinite period.

17.2. The Customer or the Carrier may unsubscribe from at any time, by sending a request to this effect to the Company by email, using the contact details available on the Platform. The unsubscription is effective within a maximum period of 7 (seven) working days from this request. It results in the automatic deletion of the Account, the Personal Space and the data concerning it.

17.3. In the event that requests for a Delivery Service are in progress on the date of unsubscription, they will be carried out until their end, under the conditions provided for in these General Conditions of Use.

18. NOTIFICATIONS

18.1. The Platform is operated by the aforementioned Tech4good CI SAS company. Any notification from one party to another must necessarily be made by email or letter delivered by hand against discharge, to the respective addresses of each party as available on the Platform, from Monday to Friday from 8:30 am to 5:00 pm.

18.2. The Company can be contacted at the following coordinates, in particular for any complaint:
Postal address: Regus Abidjan Plateau, Immeuble XL - 6th and 7th floor, Angle Rue du Dr. Crozet and Boulevard de la République, 01 BP 2785 ABIDJAN 0157, Abidjan Cote d 'Ivoire
Telephone : +225 07 58 58 18 18 Email: support@jexport.co

19. ACCEPTANCE OF THE GENERAL CONDITIONS OF USE

Customers and Carriers expressly declare that they have read, understood and accepted these General Terms and Conditions of Use by checking the box provided for this purpose when creating their Account on the Platform or when validating their request for the Upgrade Service. in Relation and Delivery Services in the event of Customers who do not have an Account prior to their order.

20. LANGUAGE

The Platform was created in Côte d'Ivoire. The official language of the site is French. In the event of a translation of these General Conditions of Use into one or more languages, the original French version shall prevail, subject to any mandatory legal provisions to the contrary.

21. APPLICABLE LAW AND JURISDICTION

These General Conditions of Use are governed by the law applicable in the Republic of Côte d'Ivoire. Any dispute arising from the interpretation, execution and use of this Platform will be subject to the exclusive jurisdiction of the Commercial Court of Abidjan.